swiftgrove Terms of Service

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Welcome to swiftgrove. The following Terms of Service ("Terms") set out the rules that apply when you visit or use swiftgrove's website, mobile platform, products, and customer support services. By browsing our platform or completing a purchase, you accept these Terms as binding on you.

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1. Acceptance of Terms

When you access or use any service offered by swiftgrove, you confirm that you have reviewed these Terms, understand them, and consent to be bound by them together with all laws and regulations that apply to you. Should you disagree with any part of these Terms, you may not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the age of legal majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. The following are not permitted:
  • Carrying out fraudulent activity or submitting false orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling swiftgrove products for commercial profit without our express written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, swiftgrove may correct the mistake and amend or cancel any affected orders before they are dispatched, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally vary slightly in weight, appearance, or ripeness. Allergen details are provided for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a violation of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@swiftgrove.cfd within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on swiftgrove's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to swiftgrove and is protected by international copyright, trademark, and intellectual property laws. Copying or distributing this content without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, swiftgrove is not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to swiftgrove's support team for informal resolution.

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9. Changes to These Terms

swiftgrove may update or modify these Terms at any time. When changes are material, we will announce them by posting the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: swiftgrove
• Customer Support Email: support@swiftgrove.cfd
• Customer Support Phone: 14697350491
• Physical Business Address: 2526 coulee st, Irving, TX 75062, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST